Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com
Pricing
Yes! If you want any further personalization such as adding a name or changing design color or if you want something else, email me at nataliasdesignstudio@gmail.com with your request. If you would like a different style shirt, a sweatshirt or hoodie, let me know. I offer over 50 different colors (not in all styles) in my t-shirts in sizes ranging from X-Small to 5XL. Email me for bigger sizes.
Returns
Due to the custom nature of all items, all sales are final. Please review carefully product details including color as well as sizing before you place your order. Please note that due to monitor or phone/computer settings, colors may appear slightly different on screen. Please feel free to send me a message before you place your order regarding any questions you may have.
If the product or design is wrong or damaged, email me for an exchange. Please follow care instructions to extend the life of your product and avoid any damages to product and/or design.
*IMPORTANT* I do offer these tops in over 50 color options, please make sure that the design/color will be visible on the color option you pick for the shirt. Items are made to order and returns/refunds are not accepted.
Shipping
All orders are made to order and made by me. I will start working on your order within 24 hours of receiving order. Most orders will ship within 4-7 business days of placing your order. Orders will be shipped via USPS and will include a tracking number. Please note that I will not be responsible for lost or stolen shipments but will help in any way I can to ensure you get your package and will make sure your shipment is safely packaged and protected to avoid damages to product. I offer free shipping on any US orders over $35.